Terms of Service

Terms of Service for State Line (shopstateline.com)

 

Welcome to State Line . These Terms of Service (“Terms”) govern your use of our website located at www.shopstateline.com and any purchases made through our site.

By accessing our website or purchasing from us, you agree to these Terms.

1. Use of Our Website

By using this site, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian
  • You will not use our products or website for any illegal or unauthorized purpose
  • You will not attempt to hack, disrupt, or misuse the website

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities of any product
  • Discontinue products at any time
  • Modify product descriptions or pricing without notice

We do our best to display accurate colors and designs, but we cannot guarantee your screen displays them exactly.

3. Orders & Payments

When you place an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided

We reserve the right to:

  • Cancel or refuse any order
  • Limit or cancel quantities per customer

If your order is canceled, we will notify you via email.

4. Pricing

All prices are listed in USD and are subject to change without notice.

We are not responsible for pricing errors, but we reserve the right to correct them and cancel affected orders if necessary.

5. Shipping Policy

All State Line orders are prepared and shipped from Houston, Texas. Because many of our products are printed and fulfilled in-house, processing times may vary depending on the item, order volume, and time of year.

  • Estimated processing and shipping times are provided at checkout or on the applicable product page.
  • Shipping estimates begin after your order has been processed and are not guaranteed delivery dates.
  • Once an order has been transferred to the shipping carrier, delivery times are outside of our direct control. State Line is not responsible for carrier delays, weather disruptions, holiday delays, or other circumstances outside of our control.
  • Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.
  • State Line is not responsible for packages that are delayed, lost, returned, or delivered incorrectly due to an inaccurate or incomplete address provided by the customer.
  • If an order is returned to State Line because of an incorrect or undeliverable address, the customer may be responsible for additional shipping charges to have the order resent.
  • If tracking shows that a package has been delivered but you cannot locate it, please contact the shipping carrier first for assistance. We will do our best to help when possible, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.

If you notice an error in your shipping information after placing your order, please contact us as soon as possible. We will make every effort to update the information before shipment, but changes cannot be guaranteed once an order has entered processing or shipped.

6. Returns & Exchanges

Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return, merchandise must be:

  • Unworn and unwashed
  • Free from stains, odors, makeup, deodorant, pet hair, or other signs of wear
  • In its original condition with tags attached, when applicable

Items that do not meet these requirements may not be accepted.

Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to your original payment method. Please allow several business days for your bank or credit card company to process the refund.

Original shipping charges are non-refundable.

Exchanges

Need a different size? We’re happy to exchange eligible merchandise when inventory is available.

Because many State Line styles are produced in limited quantities, we cannot guarantee that your requested size or style will still be available.

If your requested item is unavailable, we can help you with a return instead.

7. SMS & Email Communications

By providing your email and/or phone number, you agree to receive communications from State Line, including:

  • Order updates
  • Promotions and marketing messages
  • Product launches

SMS Terms

  • Message frequency may vary
  • Message & data rates may apply
  • Consent is not a condition of purchase

You can opt out at any time by:

  • Replying STOP to any text message
  • Clicking unsubscribe in emails

8. Intellectual Property

All content on this site—including:

  • Designs
  • Graphics
  • Logos
  • Product artwork

is the property of State Line and may not be used, copied, or reproduced without permission.

9. Limitation of Liability

State Line is not liable for:

  • Any indirect or incidental damages from using our website or products
  • Delays or failures caused by events outside our control

All products are provided “as is” without warranties of any kind.

10. Indemnification

You agree to indemnify and hold State Line harmless from any claims, damages, or expenses resulting from your misuse of the website or violation of these Terms.

11. Third-Party Services

We may use third-party providers (payment processors, shipping carriers, marketing platforms). We are not responsible for their actions or policies.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.

13. Governing Law

These Terms are governed by the laws of the State of Texas, United States.

14. Contact Information

For questions about these Terms, please contact:

State Line
ellyse@mystatelinedesigns.com
Website: www.shopstateline.com